Welcome to injuryattorneys.co.uk. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. By using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms
• Request information about our services
• Subscribe to newsletters or updates
• Participate in surveys or feedback forms

This information may include:

• Name
• Email address
• Phone number
• Details about your legal inquiry or case
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our legal services
• To assess and potentially represent you in legal matters
• To communicate with you about your case or inquiry
• To improve our website and user experience
• To send you newsletters, updates, and marketing communications (with your consent)
• To analyze website traffic and usage patterns
• To comply with legal obligations and protect our legal rights
• To detect, prevent, and address technical issues or fraudulent activity

3. Legal Basis for Processing (UK GDPR)

Under UK data protection law, we process your personal information based on one or more of the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or to take steps at your request before entering into a contract
• Legal obligation: Processing is necessary for compliance with a legal obligation
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and rights do not override those interests

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Track visitors across websites to display relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: When you explicitly agree to share your information
• Service Providers: With third-party vendors who assist us in operating our website and providing services (e.g., hosting providers, analytics services, email service providers)
• Legal Requirements: When required by law, court order, or government regulation
• Professional Advisors: With lawyers, accountants, auditors, and other professional advisors
• Business Transfers: In connection with any merger, sale, or transfer of our business assets
• Protection of Rights: To protect our rights, property, safety, or that of our users or the public

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Staff training on data protection and security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature of our relationship with you
• Legal and regulatory requirements
• Professional conduct requirements for legal services
• Limitation periods for legal claims

8. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights:

• Right of Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information in certain circumstances
• Right to Restrict Processing: Request limitation on how we use your information
• Right to Data Portability: Request transfer of your information to another organization
• Right to Object: Object to processing of your personal information
• Rights Related to Automated Decision-Making: Rights regarding automated decision-making and profiling
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Significant changes will be communicated through a prominent notice on our website or via email where appropriate.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our website contact form at injuryattorneys.co.uk.

You also have the right to complain with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: https://ico.org.uk

14. Consent

By using our website, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website.